Contact us
Visitor management system

Visitor management app for housing societies that asks the flat before anyone walks in

The guard logs each visitor with a photo, the flat gets Allow or Deny on the phone, and every entry goes into a gate register nobody can edit later. Part of SocietyConnect, free for 90 days.

  • Photo at entry
  • Allow or Deny push
  • Guest passes with a code
  • Locked gate register
SocietyConnect visitor management screen 1 (sample data)
SocietyConnect visitor management screen 2 (sample data)
Used by
Guards at the gate, residents on their phones, the committee on the web dashboard.
Replaces
The paper visitor register, intercom calls and guards waving riders through.
Works with
Guard shifts, blacklist, parking, daily help and the society’s notices.
Cost to try
Free for 90 days with every SocietyConnect module switched on.

A gate register is only useful if the guard fills it in, the flat can say no, and nobody can quietly tear out a page.

In most societies the visitor book at the gate is a formality. The guard writes a name when he has time, calls the flat on the intercom when it works, and lets the delivery rider in when the queue builds up. When something goes missing, the committee finds a register with half the entries blank and no way to tell who approved whom.

SocietyConnect moves that register onto the guard’s phone. Every visitor gets a photo, a category and a flat. The flat decides on its own phone. The entry keeps its in and out time and cannot be edited or deleted afterwards, so the register the committee reads on Monday is the one the guard filled in on Saturday night.

One evening at the gate

A delivery at 8:42 pm, from the guard’s tap to the locked entry

  1. 8:42 pmGuard

    Pick the type, take the photo

    Quick tiles for delivery, cab, guest, help and vendor. For a delivery, company chips such as Swiggy, Zomato, Amazon, Flipkart, BigBasket, Blinkit and Zepto fill in the name and purpose.

  2. 8:42 pmFlat A-104

    Allow or Deny on the phone

    Every resident of the flat gets a push notification with the visitor’s details and photo. One tap answers it.

  3. 8:43 pmGuard

    The answer comes back to the gate

    The guard sees Allowed or Denied on the gate screen. A denied visitor is stopped and the refusal stays on record.

  4. 8:55 pmGate register

    Out time stamped, entry locked

    The guard marks the exit. In time, out time, photo and approval stay together, and the entry cannot be changed later.

SocietyConnect guard app gate screen with blacklist count, visitors inside and quick actions (sample data)
The guard’s screen

Built for a guard with a queue in front of him

The gate screen opens with what the guard needs right now: how many visitors are inside, who is expected, the blacklist count and an SOS button. The quick actions underneath cover everything else he does in a shift.

  • Log entry for walk-in visitors with photo, phone, vehicle number and flat
  • Verify pass to check a resident’s guest pass by its code
  • Expected visitors pre-approved by residents, so the guard does not need to call
  • Patrol, Daily help, Entry log, Incident and Flats one tap away
Pre-approvals

Residents can approve before the visitor reaches the gate

Most of the waiting at a gate is for visitors the flat already knew about. These passes let the resident say yes in advance. Cab and delivery pre-approval, and QR codes on passes, are not available yet.

Guest pass with a code

The resident creates a pass and shares its code on WhatsApp or SMS from the phone’s share menu. The guard checks the code at the gate.

Frequent visitor pass

For a relative or tutor who comes often, a pass that keeps working until its validity date.

Expected list at the gate

Passes still in use show on the guard’s Expected list, so he can let the visitor in without calling the flat.

Who does what

Three people touch every visit, each on their own screen

Guard

  • Logs walk-in visitors with photo and flat
  • Verifies guest passes by code
  • Marks exits and sees overstays
  • Gets a warning when a blacklisted name or phone is typed

Resident

  • Allows or denies visitors from a push notification
  • Creates guest and frequent visitor passes
  • Shares a pass code on WhatsApp or SMS
  • Sees the flat’s visitor history

Committee

  • Reads the gate log: inside now, today, expected, recent
  • Maintains the blacklist
  • Checks gate entries that cannot be edited
  • Reviews incidents raised from the gate
SocietyConnect resident visitors list with delivery, family visit, cab and electrician entries (sample data)
For residents

Your flat’s visitors, in one list

Residents see every visitor to their flat with the type and company: an Amazon parcel, a family visit on a frequent pass, an Uber pickup with its number plate, an electrician for the AC. Expired passes are marked, and a Pre-approve button sits at the bottom of the list.

Safety at the gate

Rules the gate enforces without the guard having to remember them

  • Blacklist: the guard is warned while typing a banned name or phone number
  • Overstay alerts when a delivery or cab stays inside too long
  • A No answer note on the guard’s screen when nobody in the flat responds
  • Frequent visitor passes stop working after their validity date
  • Guard shift handover confirmed by OTP
  • Patrol checkpoints with a QR code the guard must scan
  • Gate entries cannot be edited or deleted after they are saved
Compared

SocietyConnect visitor management next to the paper register and an intercom

Paper registerIntercom callSocietyConnect
Photo of the visitorNoNoYes, at entry
Flat can refuseOnly if someone callsYes, if the line worksAllow or Deny on every resident’s phone
Pre-approved guestsNoNoGuest pass with a code
Entries changed laterPages can be torn outNo recordEntries cannot be edited or deleted
Committee viewRead the book at the gateNoneGate log on the web dashboard
Straight answers

What it does not do yet

Hear it from us before the guard does.

  • The guard app is in English only. Hindi and Marathi screens are not available yet.
  • The guard app needs an internet connection. There is no offline mode yet.
  • There is no automatic phone call to a resident who misses an approval.
  • Cab and delivery pre-approval, parcel handling at the gate and kids exit permission are not available yet.
  • Boom barrier, ANPR camera and RFID links need an on-site gateway. Ask us before you plan hardware.

Put your gate on SocietyConnect this month

We set up your wings and flats, create guard logins and train the guards at your gate, free for 90 days.

Connect your society now
FAQ

Visitor management: common questions

What is a visitor management system for a society?

It replaces the paper register at the gate. The guard logs each visitor on a phone with a photo and the flat, the flat approves or denies on its own phone, and the society keeps a record of who came in, who approved them and when they left.

Can residents pre-approve guests in SocietyConnect?

Yes. Residents create guest passes with a code they can share on WhatsApp or SMS, and frequent visitor passes with a validity date. The guard checks the code at the gate. Cab and delivery pre-approval is not available yet.

What happens if the resident does not answer the approval?

The guard sees a No answer note on the gate screen and decides according to the society’s rules. SocietyConnect does not phone the resident automatically yet.

Can the guard or committee edit a gate entry later?

No. Gate entries cannot be edited or deleted after they are saved, so the register stays a true record.

Does the guard app work in Hindi or Marathi?

Not yet. The guard app is in English today, with large tiles and icons for the common visitor types. We train the guards at your gate during setup.

Is SocietyConnect visitor management free?

It is free for 90 days with every module on. After that we give a written quote based on your flats and the modules you keep.

Free for 90 days

Connect your society now

Every module on for 90 days, visitor management included. Our team loads your flats and dues, trains your guards, and nothing is charged automatically.

Connect your society now