Trip sheets and LRs made once and carried through to the bill. A driver app that records advances, tolls and halts with photos and sends proof of delivery the minute the goods are unloaded. Vehicle and driver documents with expiry alerts. E-way bill details checked before a truck leaves. And a freight bill that goes out the same day, with the POD attached. Built for transporters, fleet owners, container movers, 3PLs, couriers and packers and movers across India.
Reply within one business day · Navi Mumbai team · Website, app and admin under one roof
Three apps working on one set of trips: the office that books and bills, the driver who moves the goods, and the customer who wants to know where the truck is.
For the owner, dispatcher, accounts and branch staff: every trip, vehicle, driver, document and bill in one place.
For drivers on low-cost Android phones, on highways and ghat roads where the signal comes and goes.
For shippers who book often and want to see their shipments without calling your office.
Most transport offices in Turbhe, Kalamboli, Bhiwandi, Nhava Sheva or Chakan run on the same tools: a whiteboard or Excel sheet of vehicle numbers, an LR book, three phones that never stop ringing, a WhatsApp group per customer and a tin box of POD copies. The owner knows the business by heart. The problem is that nobody else does, and the numbers that decide profit sit in that box and in drivers’ pockets.
A truck waits empty in Bhiwandi because nobody knew it was free. A driver takes a diesel advance, adds tolls, loading, unloading and a few unexplained expenses, and settles two weeks later from memory. A customer holds the freight payment because the signed POD never reached the office. Detention at a factory gate for two days is never billed because nobody recorded when the truck arrived. A vehicle is stopped on the highway because its permit or fitness lapsed last week.
Every load above the notified value moves on an e-way bill whose validity depends on distance and starts when the vehicle number is entered. Since 2025, e-way bills can only be made against recent invoices, extensions have an outer limit, and the government portals need an OTP at every login. GST on transport services changed again in September 2025. A business that tracks all this on paper relies on a few experienced people never being on leave.
Infoways is a web, app and software company in Mahape, Navi Mumbai, a short drive from JNPT, the Kalamboli steel market and the Thane-Belapur road. We build the office panel, the driver app and the customer tracking side as one system and connect it to your GPS devices, FASTag statements and Tally. Below: what each module does, the transport rules it has to respect, how it compares with ready-made fleet and TMS tools, and the numbers that show which customers and lanes make money.
Talk to us about your logistics businessEight modules, who uses each one, and the messy cases from real trips that decide whether the software is used or ignored.
Used by the booking clerk and dispatcher. A booking captures the consignor, consignee, route, vehicle type, load, rate basis (per trip, per tonne, per kilometre or per container) and any advance agreed. When a vehicle is assigned, the trip sheet and the LR (lorry receipt, also called a consignment note or bilty) are made from the same data, with your branch-wise LR numbering. The consignor’s declaration of value and of any hazardous goods is recorded, as the Carriage by Road Act expects of a goods forwarding note. Part loads, multiple drops and a vehicle swapped mid-route are handled without making a new booking.
Solved in your appUsed by the dispatcher and owner. Every vehicle shows as free, loading, on trip, unloading, waiting for a return load or in the workshop, with its last location from GPS or the driver’s phone. Free vehicles near a pickup show first when assigning a new booking. Market vehicles hired from brokers or other owners sit on the same board with the owner’s name and the hire rate, so you can see which trips run on your own fleet and which on hired trucks. A vehicle whose permit, fitness or insurance has lapsed cannot be assigned until the document is updated.
Solved in your appUsed by drivers, many of whom read little and change phones often. The app shows today’s trip in large text with icons: pickup, contact, drop, and a button to call the office. The driver marks reached pickup, loaded, started, reached drop and unloaded. Each step saves the time and location, which is the record you need to bill detention or prove a delay was not yours. Everything saves on the phone first and uploads when the signal returns, which matters on the Kasara ghat or a stretch of the Samruddhi highway with no network. Screens are in Hindi, Marathi or English.
Solved in your appUsed by the driver at the consignee’s gate. The driver photographs the signed LR or invoice copy, and the receiver confirms with an OTP sent to the phone number on the booking, or signs on screen. Short delivery, damage or a refusal is recorded with photos and a note, along with the receiver’s name. The POD reaches the office with time and location the same minute, so accounts can bill without waiting for the paper copy. The paper copy can still be collected later for customers who insist on it.
Solved in your appUsed by drivers, the cashier and accounts. Every advance given in cash, by UPI or through a fuel card is recorded against the trip. On the road, the driver adds diesel, tolls paid in cash, loading and unloading, weighbridge, parking and repair entries with a photo of each slip. At the end of the trip, settlement is a screen, not an argument: advances given, expenses approved, expenses queried and the balance either way. Expense rules can be set by route, such as an expected diesel range for Mumbai to Ahmedabad, so unusual claims stand out.
Solved in your appUsed by accounts and the owner. FASTag toll debits from your issuer’s statement are matched to trips by vehicle number and time, so tolls are not claimed twice in cash. Fuel card transactions are matched the same way. GPS locations come from devices already on your trucks, through the vendor’s data feed where it offers one, with the driver’s phone as a backup. A trip whose GPS route does not match the planned route, or a vehicle that stopped for six hours, shows up as an exception for the dispatcher to check.
Solved in your appUsed by the fleet manager. Each vehicle carries its RC, insurance, fitness certificate, permit, PUC and road tax dates. Each driver carries licence number, licence class and validity, plus emergency contact and, if you do it, police verification. Alerts go out 30, 15 and 7 days before anything lapses. Vehicle details can be checked against the official records on Vahan through authorised services, and drivers can carry their licence and RC in DigiLocker or mParivahan, which MoRTH has told states to accept. The panel shows which vehicles are road-legal today at a glance.
Solved in your appUsed by accounts. Freight bills are raised per trip or monthly per customer, with detention, loading and extra drop charges from the trip record and the POD attached. GST is applied on the option your firm has chosen as a goods transport agency, as your CA advises. Before a vehicle leaves, the trip shows whether an e-way bill number is entered and how long it stays valid for the distance, and warns if a delayed truck needs an extension. Bills, receipts and driver settlements export to Tally. A receivables list by customer and age tells you whom to call before the next load.
Solved in your appTell us how many vehicles you run, own and hired, and what you track on paper today. We will tell you which module to start with.
The rules that most often touch a transporter’s daily trips and bills. They change, and some depend on your registration and the goods you carry, so use this as a list to check with your adviser.
| Term or rule | 1What it means | 2How the software handles it |
|---|---|---|
| Carriage by Road Act 2007: common carrier registration | A business that collects, stores, forwards or distributes goods for others by road, including booking agents, brokers and couriers, is a common carrier under the Act and needs a registration certificate from the state authority. | Your registration number and validity sit in the company settings and print on LRs if your adviser recommends it, with a renewal reminder. |
| Goods forwarding note and LR | Section 8 of the Act requires the consignor to execute a goods forwarding note, including a declaration of the value of the goods and of any dangerous or hazardous goods. The carrier issues a lorry receipt (LR, bilty or consignment note) for the goods it accepts. | The booking records the declared value and hazardous goods flag. The LR is generated from the booking with your numbering, so the two never disagree. |
| Carrier’s liability for loss or damage | The Act makes a common carrier liable for loss or damage to goods in its charge, subject to the terms and limits set by the Act and its rules. The exact limits and notice periods are a question for your lawyer. | Damage and short delivery are recorded at POD with photos, the receiver’s name and time, so a claim can be checked against facts. |
| E-way bill Part A and Part B | Part A carries invoice and consignee details, usually filled by the consignor. Part B carries the vehicle number and can be updated by the generator or the transporter assigned. Unregistered transporters enrol on the portal for a 15-digit transporter ID. | The trip stores the e-way bill number, the transporter ID and each vehicle change. If a load moves to another truck after a breakdown, the update is a reminder on the trip, not a memory. |
| E-way bill validity | Validity starts when Part B is first filled. For regular cargo it is one day for every 200 km or part of it, and one day per 20 km for over-dimensional cargo. Reported changes from 2025 limit generation to documents up to 180 days old and cap total validity with extensions at 360 days. | Validity is worked out from the distance and shown on the trip. A delayed vehicle near expiry raises an alert so someone extends it on the portal in time. |
| GST on goods transport agency services | After the GST rate changes effective 22 September 2025, a goods transport agency is reported to have two options: a lower rate with input tax credit restricted, or 18% with input tax credit. Who pays, you or the recipient under reverse charge, depends on the option and the customer. Local delivery through e-commerce operators was taken out of the GTA entry. | The GST option and reverse charge rules are settings per customer and per bill, set as your CA advises. Freight bills show the right wording and tax. |
| Driving licence, RC and vehicle documents | Drivers must hold a valid licence of the right class, and vehicles need a valid RC, insurance, fitness certificate, permit and PUC. MoRTH has advised states to accept the licence and RC kept in DigiLocker or mParivahan, and its procedure says validity of insurance, fitness and tax shown in the official record need not be shown on paper. | Every document has a validity date and alert. Vehicles with a lapsed document are blocked from new trips until updated. |
| FASTag on commercial vehicles | Tolls on national highways are collected through FASTag. NHAI has changed activation and verification rules more than once, including dropping Know Your Vehicle checks for new tags from February 2026 (the scope is reported differently by different sources). The annual pass launched in 2025 is for non-commercial vehicles only. | Toll debits from your issuer’s statement are matched to trips by vehicle and time. A tag that stops debiting, or a toll claimed in cash on a FASTag road, is flagged. |
| Payment terms from MSME shippers and to you | Many transporters are micro or small enterprises. Under the MSMED Act, a buyer of services from a registered micro or small enterprise is expected to pay within the agreed period, not more than 45 days, and the Income-tax Act ties the buyer’s deduction to it. | Your Udyam number can print on freight bills, and the receivables list shows bills by days since POD, which helps when you raise the 45-day rule with a slow customer. |
We took these points from the Carriage by Road Act text, MoRTH’s procedure, e-way bill FAQs, GSTN advisories and tax publications we checked in October 2026. Rules and portal practices change, and state rules differ. Confirm each point with your CA, transport lawyer or RTO agent before it goes into the software. We build what your advisers approve; we do not decide the rules for you.
Most transporters have already used or been pitched a ready-made tool. GPS and telematics companies such as Fleetx and WheelsEye sell tracking, fuel and driver behaviour reports, often with a trip module. BlackBuck runs a load marketplace and sells FASTag, fuel and GPS services to truck owners. Route planning and last-mile platforms such as LogiNext, Locus and Shipsy serve larger shippers and 3PLs, and many smaller TMS packages handle LRs, trip sheets and billing. Accounts usually stay in Tally or Busy. Features change often, so compare current versions with your own list.
Be honest about fit. If you run fewer than about ten vehicles for a handful of fixed customers, a GPS tracker subscription, a good LR billing package and Tally may be all you need. If your main pain is tracking and diesel, a telematics provider’s app may solve it within days. If you are a large shipper planning hundreds of drops a day, a route optimisation platform is built for exactly that.
Custom software makes sense in the middle, which covers many Indian transporters: a mix of own and hired vehicles, container and project cargo with unusual rate rules, detention and halting you want billed properly, several GPS vendors across the fleet, advances and settlements that need a clear trail, and customers who want a tracking link and POD under your name. In that case we connect to the GPS, FASTag and accounting tools you already use instead of replacing them. Our guide on custom software vs off-the-shelf goes into the trade-off.
A plain comparison. The right choice depends on fleet size, how much of it is hired, the cargo you carry and how your customers book.
| Factor | 1LR book, Excel and WhatsApp | 2GPS app or ready-made TMS | 3Your own transport system |
|---|---|---|---|
| Best for | Small fleet, few fixed customers | Tracking-first needs, or standard FTL billing | Mixed fleets, container and project cargo, many customers |
| LR and trip sheet | Handwritten, retyped for bills | Standard formats | Your formats, numbering and rate rules |
| POD | Paper, arrives days later | Photo POD in many tools | Photo, OTP and damage notes, attached to the bill |
| Advances and settlement | Notebook and memory | Varies by product | Per trip, with photo slips and expense rules |
| Hired vehicles and brokers | Separate notebook | Often limited | Same board, with hire rates and owner payments |
| Customer tracking | Phone calls | Vendor-branded links | Links, POD and bills under your name |
| Time to start | Already running | Days to weeks | About 2-5 months, in phases |
Product names are mentioned only to help you compare. Check each vendor’s current features directly.
Each one is a report from data you already create on every trip. None needs guesswork if trips are recorded properly.
Freight earned minus diesel, tolls, driver pay, loading, halting and hire charges, per trip, then averaged by customer and route. It shows which lanes pay for the fleet and which customers you are subsidising, often because of long waits at their gate.
Solved in your appKilometres run without a load divided by total kilometres, per vehicle and per month. Return loads are where much of the margin sits, and this number shows whether the dispatcher is finding them.
Solved in your appHours a vehicle waited at loading or unloading beyond the free time agreed, per customer, from the driver app’s reached and unloaded times. It is the evidence you need to bill detention or renegotiate rates.
Solved in your appDays from delivery to the freight bill going out. With photo POD this should fall to the same or next day. If it does not, the delay is in the office, not on the road.
Solved in your appUnpaid freight bills in buckets such as 0-30, 31-45, 46-90 and over 90 days, per customer. Transport is a cash business on thin margins. The over-45 list is where to start calls, especially with customers covered by the MSME payment rule.
Solved in your appDiesel bought or advanced for a vehicle divided by kilometres run, from fuel entries and GPS. A vehicle that drifts away from its usual figure needs a mechanic or a conversation with the driver.
Solved in your appDays each vehicle was off the road for repairs, document problems or no driver, per month. A truck that sits for a week because its fitness lapsed is a cost nobody books.
Solved in your appAdvances given to drivers that are not yet settled, by driver and by age. Large, old balances are a cash leak and a source of disputes when a driver leaves.
Solved in your appSay you run 40 trucks, mostly moving containers and cargo between JNPT, the CFS yards and warehouses in Bhiwandi, with some long trips to Pune and Surat, plus 10-15 hired trucks on busy days. The numbers here are only to show the flow. Before the system, three people sat on the phone all day and the owner kept vehicle positions on a whiteboard.
At 8 am a shipper’s coordinator books two trailers for 20-foot containers to a Bhiwandi warehouse. The dispatcher opens the vehicle board, sees two free trailers near Nhava Sheva with valid documents and assigns them. The LRs are generated from the booking, the shipper’s e-way bill numbers are entered, and each trip shows its validity for the distance. Each driver gets the trip on his phone. The shipper gets a WhatsApp tracking link per container.
The cashier gives one driver a diesel advance by UPI and records it on the trip. On the road, a toll is debited from the FASTag and matched automatically. The driver adds unloading charges with a photo of the slip. At the warehouse, the truck waits five hours before unloading. The app records reached and unloaded times, so detention beyond the free time is added to the bill without argument. The store keeper gives an OTP and the driver photographs the signed LR. The POD reaches the office at once.
That evening, accounts raises the freight bill with the POD and detention attached and emails it. The driver’s trip is settled the next morning in five minutes. At month end the owner sees that this shipper’s lane earned well on every trip, while another customer’s Surat trips barely broke even because of repeated halting at the factory gate. He takes the detention report to that customer and renegotiates. That decision would never have come from a whiteboard.
Infoways works from B-102, Technocity, Mahape, in Navi Mumbai, close to the routes many Mumbai transporters run every day between the port, Bhiwandi and Taloja. For transporters in Mumbai, Navi Mumbai and Thane, we come to the yard and the booking office in person, see the LR book, the whiteboard and the POD box, and stay in touch with the drivers and the yard through the field test on real routes.
Drivers are trained in person, in Hindi or Marathi, at the yard or the petrol pump where they wait, and office staff are trained at their desks. Transporters elsewhere in India are set up over video calls, with a field visit planned for the driver app launch where needed.
We follow a few bookings from the first call to the payment: LR, e-way bill, advance, POD, bill and settlement. We note every paper, phone call and WhatsApp message, and agree which module goes first.
Vehicle numbers with document dates, drivers with licence details, customers with rate cards and GST settings, and routes with distances. Old trips are not needed, but opening receivables and unsettled advances are, checked by your accounts team.
We check which GPS vendors your trucks use and whether they offer a data feed, and whether hired vehicles will use the driver’s phone. FASTag statements and fuel cards are linked where the issuer allows.
Screens are approved by your dispatcher, accounts and two or three drivers before code. The driver app is tested on the cheap Android phones your drivers actually carry, with battery use and offline saving checked.
Five to ten trucks run the app on real trips, including ghat sections and low-signal stretches. Drivers are trained in person, in Hindi or Marathi, at the yard or the petrol pump where they wait.
All own vehicles move to the app. Hired vehicles join through the driver’s phone or a simple link. Freight bills start going out with photo POD. For a few weeks, paper PODs are still collected as backup.
We check LRs, bills, settlements and reports with your team before sign-off. Customer booking and tracking is added once drivers update trips reliably. Maintenance and support continues, including changes when GST or e-way bill rules change.
We will point out where money leaks between trips, and tell you honestly whether a GPS app is enough or your own system is worth building.
Every transport business runs differently, so we quote after we understand yours. A driver app with trip status, photo POD and expenses, plus a simple office panel for your own fleet, is a small project. Adding LRs, rate cards, freight billing, settlements, document alerts, FASTag matching and Tally export makes it a medium one. A full platform with customer booking, branch-wise operations, hired-vehicle management, several GPS vendors and a load-matching side is a large one.
Cost goes up with live features (location every few seconds, auto-assignment), the number of GPS vendors to connect, multiple branches with their own LR series, complex rate rules for containers or project cargo, and a marketplace that brings outside vehicle owners and payouts. It comes down if you start with your own fleet, use phone GPS or a single vendor feed, and add the customer app later. Maps, SMS and WhatsApp messages have running charges that grow with trips, and we estimate those before you commit.
Timelines: a driver app with POD and a basic panel usually takes 6-10 weeks including field tests. The medium version takes about 3-4 months. A full platform runs 5-7 months in phases. See Android app development for how we build for low-cost phones, and our guide to app development cost in India for how pricing works in general.
Do not launch a customer booking app before the driver side works. If drivers do not update trips, the customer’s tracking link shows nothing, and your firm looks worse than before. Get drivers using the app first, and give them a reason: faster settlement of their advances is the one that works best.
Do not rely only on the driver’s phone for location on high-value cargo. Drivers switch off data, change phones or let the battery run down. Use the GPS device already on the truck where it matters, and treat the phone as a backup.
Do not copy a ride-hailing app. Freight is booked differently: vehicle sizes, part loads, detention, multi-drop, advances and credit terms matter far more than a one-tap booking button.
And do not build if you run a handful of vehicles for two or three fixed customers. A GPS subscription, an LR billing package and Tally will do. Build when the office starts losing track of trips, advances and PODs, and when customers start asking for tracking you cannot give.
A leasing CRM that tracks 380+ cars from delivery to end of lease.
Ask us on WhatsApp. A real person from our Navi Mumbai team replies.
Ask on WhatsAppAsk them to look at your actual trip sheet, LR book and POD process before they quote. Check that the driver app works without network and in your drivers’ language, that it can read the GPS devices already in your trucks, that freight bills reach Tally, how e-way bill details are checked, who owns the code and data, and who fixes problems after go-live. Ask to speak to a transporter they have worked with. If a ready-made transport app already fits your trips, that may be the faster start.
Yes. We are based in Mahape, Navi Mumbai. The process study, the field test with drivers and staff training are done in person for transporters in Mumbai, Navi Mumbai and Thane.
They are names for the same document in different regions: the receipt a transporter issues for goods it accepts. The Carriage by Road Act also requires the consignor to execute a goods forwarding note declaring value and any hazardous goods. The software records both from one booking.
The Act requires anyone in the business of a common carrier, including booking agents, brokers and couriers, to hold a registration certificate from the state authority. Check the process and renewal with your RTO agent or lawyer.
We can connect to the e-way bill system through a GST Suvidha Provider so your office can generate bills and update the vehicle in Part B from the panel. Many transporters only receive e-way bills from consignors, and then the software stores the number and validity. The legal responsibility for correct details stays with you.
For regular cargo, one day for every 200 km or part of it, counted from when the vehicle is first entered in Part B. Over-dimensional cargo gets one day per 20 km. It can be extended, with an outer limit reported at 360 days from 2025. The app shows validity on each trip and warns when it is close.
Reports on the September 2025 changes say a goods transport agency can choose a lower rate with input tax credit restricted, or 18% with full input tax credit, and reverse charge applies in many cases. Ask your CA which option suits you. The software applies the option per customer.
Yes. Trip updates, expenses, photos and location points save on the phone and upload when the signal returns, which matters on highways and ghat roads.
At delivery, the driver photographs the signed LR or invoice, and the receiver gives an OTP sent to his phone or signs on screen. Damage or short delivery is noted with photos. The POD reaches the office at once with time and location.
Yes, where the device vendor provides a data feed or API. We show those vehicles on the same map as drivers using phone location, and can combine several vendors.
Yes. Toll debits from your FASTag issuer’s statement are matched to trips by vehicle number and time, so the same toll is not claimed again in cash. How the statement is fetched depends on your issuer.
MoRTH has advised states to accept a driving licence and RC kept in DigiLocker or mParivahan as valid. Our app keeps document dates and alerts, but drivers should still carry what the officer at a check post may ask for.
If your main need is tracking, fuel or FASTag, a ready-made provider will be faster and is often the right choice. Custom software makes sense when you need your own LR formats and rate rules, hired-vehicle management, detention billing, advance settlement and customer tracking under your name, connected to the tools you already use.
Yes. Driver screens use large buttons and icons with Hindi, Marathi or English labels, and we train drivers in person during the field test.
Driver location, phone numbers, licence details and consignee contacts are personal data under the DPDP Act 2023. We collect location only during trips, set access by role, log exports and keep data on servers in your name.
Yes, and we usually recommend it. Once drivers update trips daily and PODs arrive on time, billing and a customer tracking app are much easier to add.
Tell us how many vehicles you run, own and hired, and how you bill today. We will suggest the first module, a timeline and a price.
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