Online booking by stylist and service duration, WhatsApp reminders that cut no-shows, prepaid packages that track every sitting, and a product store, all run from one admin panel at your front desk.
Reply within one business day · Navi Mumbai team · Website, app and admin under one roof
Three parts that share one client list, one calendar and one set of reports.
A fast site that shows your service menu with real prices and durations and takes bookings without a phone call.
A client app for booking and packages, plus a staff app so stylists and therapists see their own day.
The software behind the counter: billing, stock, staff and an online store for the retail shelf.
A salon earns from one thing: a chair or a therapy room that is in use. Every empty hour on a Saturday is money that does not come back. Most salons in India still take bookings on the phone and on WhatsApp, write them in a diary or a shared Google Sheet, and find out about a no-show only when the client does not walk in. A good salon system fixes that first. Clients book themselves by service and stylist, the calendar knows that a global colour needs two hours and a men's cut needs thirty minutes, and a reminder goes out on WhatsApp the day before.
The second job is keeping clients coming back. Hair colour needs a root touch-up every few weeks, a facial series runs over months, and laser hair reduction is sold as a set of sittings. If the software remembers the client's last service, colour formula and package balance, the front desk can rebook before the client drifts to the salon next door. Packages and memberships also bring cash in early, which matters in the slow months between festive and wedding seasons.
This page is for single-chair studios planning a second branch, unisex salons with five to fifty staff, day spas with therapy rooms, and beauty or skin clinics that sell treatments in sessions. What you need is usually a mix of a booking website, a client app, a staff app and a front-desk admin panel, and sometimes a product store for shampoos, serums and hair tools.
Infoways designs and builds these systems from Mahape in Navi Mumbai for salons in Mumbai, Thane, Pune and across India. We will also tell you plainly when a ready-made salon software subscription is enough for you, and when your own app is worth the cost.
Each of these is a daily leak in most salons we speak to.
Automatic WhatsApp reminders 24 hours and 2 hours before the slot, with a one-tap confirm or reschedule. For long services such as bridal, keratin or smoothening, take a small deposit online when booking.
One live calendar per stylist, therapist and room, with service durations and buffer time built in. The front desk sees gaps at a glance and can fill them with walk-ins or a last-minute offer.
Prepaid packages and memberships live on the client profile. Every sitting is deducted at billing, expiry dates are enforced, and the client can see their balance in the app.
Colour formula, developer strength, patch-test date, skin type and products used are saved against each visit, so any stylist can repeat the result even if the original stylist has left.
Set how much colour, wax or facial product each service uses. The system deducts it at billing and flags branches or staff whose actual use is far above the standard.
Service and retail commission is calculated per stylist from billed amounts, with clear rules for shared services and discounts. Staff see their own numbers in the staff app every day.
Tell us your branches, staff count and the services you sell in packages. We will reply with a scope and a typical cost range.
The right choice depends on branch count, how much you sell in packages, and whether you want your own brand in the client's phone.
| Factor | Website with booking | Ready-made salon software | Your own app + admin |
|---|---|---|---|
| Best for | One branch, mostly walk-ins and calls | One to three branches with standard needs | Chains, franchises, spas and clinics with their own rules |
| Online booking | Yes, by service and time | Yes, often inside their own marketplace listing | Yes, in your brand on web, Android and iPhone |
| Client data | Yours | Stored on the vendor platform | Yours, on your own server |
| Packages and memberships | Basic, or none | Standard rules | Any rules: family sharing, branch limits, carry-forward |
| Staff commission rules | No | Standard slabs | Your exact incentive structure |
| Running cost | Hosting and upkeep only | Monthly fee per branch or per staff, for as long as you use it | Yearly upkeep, usually 15-25% of the build |
| Typical build cost | Rs 1-4 lakh | Setup only | Rs 4-12 lakh, more with a product store or franchise panel |
All figures are typical ranges, GST extra, and depend on scope. If you are not sure, start with a booking website and grow into an app once rebookings justify it.
Say you run a unisex salon with branches in Kharghar and Vashi, eight stylists, two beauticians and one spa room. Today bookings come by phone, packages sit in a register, and incentives are added up in Excel. The numbers below are made up for illustration only.
On Friday night a client picks the Vashi branch on your website, chooses root touch-up plus blow-dry, and sees her usual stylist is free at 11:30 on Saturday. The calendar blocks 90 minutes because that is how long you set those two services to take. She has a prepaid colour package, so no payment is needed. On Friday afternoon she gets a WhatsApp message with the time and the stylist's name and a button to confirm. She confirms. If she had tapped reschedule instead, the slot would have opened up again for a walk-in.
On Saturday the stylist opens the visit on the staff app and sees her colour formula from the last visit. At billing, the front desk deducts one sitting from her package (say 3 of 6 left), adds a retail serum she buys, and takes the balance by UPI. The GST invoice goes to her WhatsApp. The system deducts the standard amount of colour from Vashi's stock and adds the service and retail commission to the stylist's day.
Three weeks later the software sees that her usual touch-up gap is about four weeks and sends a rebook reminder. At month end the owner sees, branch by branch, chair utilisation, package money still to be served, retail sales per stylist and stock used against standard. It is what a good front desk would do, done every time.
We sit with your front desk for a few hours, list every service with its real duration, map package and incentive rules, and note what goes wrong on a busy Saturday.
We design the booking flow, stylist calendar and billing screen first, because the front desk will use them hundreds of times a day. You approve clickable screens before any code.
Front-desk admin, client app, staff app and website are built on one backend, so a booking made anywhere appears everywhere straight away.
We import your client list and package balances from Excel or your current software, then run the new system alongside the old one for a week to catch mismatches.
We publish the apps under your own developer accounts, set up WhatsApp templates and payment gateway, and train each branch in person or on a video call.
Google Business Profile for each branch, review requests after every visit, and local SEO so you show up for "salon near me" searches in your area.
A salon website with a service menu, gallery, branch pages and a booking form typically costs Rs 1-4 lakh. A full system with a client app, a staff app, a front-desk admin, packages, memberships and WhatsApp reminders is a mid-complexity build, usually in the Rs 4-12 lakh range. Adding an online product store with cart, payments and delivery usually takes it toward the upper end; a separate Shopify or WooCommerce store for retail can cost less. A franchise setup, where many owners run branches under one brand with royalty reports, is a larger project. All figures are typical ranges, GST extra, and depend on scope.
What moves the cost most is the number of rules. Simple packages (pay once, get six sittings) are quick. Family-shared memberships, branch-limited packages, carry-forward of unused sittings and tiered incentives with targets take more work. Launch time for a typical mid-size build is about three to four months from approved designs. Plan for yearly upkeep of 15-25% of the build cost for hosting, app store updates and small changes. Our guide to app development cost in India explains each cost line in more detail.
If you have one branch and most clients are walk-ins, you probably do not need your own app yet. A good website with online booking, a Google Business Profile with steady reviews and a WhatsApp Business number will do more for you. Our article on salon and spa marketing covers that groundwork. A ready-made salon software subscription can also run your billing well at this stage.
The common mistakes we see when salons do build: setting every service to the same 30-minute slot, so the calendar lies; launching packages without expiry rules and then arguing with clients a year later; letting stylists keep client numbers on their personal phones, so clients leave when the stylist leaves; and spending on Instagram ads before the booking flow works on a phone. Build your own app when you have several branches, a serious package business, or want your brand and your client list fully in your own hands.
Share how you take bookings today and we will show you, screen by screen, what your salon system would look like.
Yes. Clients can pick a stylist or choose "any available". You decide which services each stylist can do, so a junior stylist is never booked for a bridal look.
A reminder goes out the day before and again a couple of hours before, with buttons to confirm or reschedule. Clients who would have simply not turned up usually reschedule instead, and the freed slot can go to someone else.
Yes. You can set a deposit amount per service, collected online at booking through Razorpay, PhonePe or Cashfree, and adjusted in the final bill.
If you want that rule, yes. We can allow a package to be used by linked family profiles, limit it to certain branches, and set an expiry date.
Yes. Service and retail commission is worked out from billed amounts using your slabs, targets and rules for discounts and shared services. Staff see their own figures in the staff app.
Yes, through a product store inside your app and website, or a separate Shopify or WooCommerce store linked to the same client list.
Usually, yes. If your current software can export clients, visit history and package balances to Excel or CSV, we import it and check the balances with you before switching over.
Yes. Rooms are booked as resources along with the therapist, so a couple massage blocks one room and two therapists for the right duration, with cleaning time after.
You do. The apps are published under your developer accounts, the server is in your name, and the source code is handed over at the end of the project.
From booking and reminders to packages, stock and incentives, we build it around how your salon actually works.
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