A home buyer in India now shortlists projects on a phone long before visiting a sales office. They compare carpet areas, check the RERA registration, look at the location against the station or metro line, and want a rough all-inclusive price. Your website has to give them that quickly. Then your sales team has to call within minutes, book a site visit and follow up until the booking, while channel partners bring in their own buyers for the same inventory.
For a builder or developer, that means a group website, one microsite per project, and a CRM that knows every unit and every lead. For a brokerage, it means a listing website and app with resale and rental inventory, owner and buyer leads, and a pipeline your agents update from the field. Both need a way to stop the classic real estate argument: two brokers, or a broker and your own team, claiming the same buyer.
After the booking, the work continues for years: allotment letter, agreement for sale, demand letters as each slab is cast, home loan disbursements, receipts, possession and handover. Buyers who can see their payment schedule and site photos in an app call your CRM team far less.
Infoways is a web, app and software company in Mahape, Navi Mumbai, close to many of the region’s fastest-growing residential markets. We build real estate websites, apps and CRMs for builders, developers and brokers across Mumbai, Thane, Pune and the rest of India.