Package pages that turn into enquiries, a cost sheet and quote builder for your team, part-payment links, a traveller app with day-wise itinerary and vouchers, and a B2B portal for sub-agents.
Reply within one business day · Navi Mumbai team · Website, app and admin under one roof
One backend for packages, enquiries, bookings, payments and suppliers.
A package website that ranks for destination searches and captures enquiries with dates, pax and budget.
Everything the traveller needs on the trip, available even with weak network in the hills.
The software your team and partner agents work in every day.
Most travel sales in India still close on WhatsApp and phone calls. A family sees a Kashmir or Kerala package on Instagram, sends an enquiry, and then expects a quick, clear quote with hotels named, inclusions listed and a price per person. The agent who replies fastest with the most trustworthy quote usually wins. Yet in many agencies the quote is typed fresh each time, hotel rates sit in an Excel file someone forgot to update, and nobody knows which of last week's enquiries were followed up.
Your website has two jobs: rank for destination searches such as "Kerala tour package from Mumbai" and convert that visit into an enquiry with dates, number of adults and children, and budget. Behind it, your team needs a booking system: a lead pipeline, a cost sheet that adds hotel, transport and activities with your markup, a quote that goes out as a PDF or link, and a payment schedule that collects the advance and the balance on time.
This page is for domestic and outbound tour operators, travel agents who sell FIT and group departures, pilgrimage and school-trip organisers, DMCs who work with other agents, and hotels, resorts and homestays that want direct bookings instead of paying OTA commission on every night.
Infoways builds travel websites, apps and booking software from Mahape in Navi Mumbai for travel businesses in Mumbai, Thane, Pune and across India, with the integrations a travel business actually uses.
These problems show up in agencies of every size.
A cost sheet pulls current hotel and cab rates, adds your markup and creates a branded quote in minutes. The enquiry, the quote and every follow-up stay on one lead record.
Each booking gets a payment schedule: advance at booking, balance before departure. Payment links and reminders go out automatically, and the team sees who is overdue.
Hotel confirmations, cab details, tickets and activity vouchers are attached to the booking and shown in the traveller app, so no one is searching chats at a hotel reception.
Hotels and homestays get their own booking engine with live room availability, so repeat and direct guests book on your site and you keep the commission.
A B2B portal shows partner agents your net rates and departures, lets them hold or book seats, and keeps track of their commission or markup.
Every booking records the selling price and each supplier cost, so you see the real margin per trip, per destination and per salesperson.
Tell us whether you sell packages, group departures, B2B or rooms. We will suggest the right build and a typical cost range.
Most travel businesses do not need everything on day one. Build in this order.
| Stage | Launch | Grow | Scale |
|---|---|---|---|
| Who it suits | New agency or a hotel taking its first direct bookings | Agency with a sales team and steady enquiries | Operator with group departures, sub-agents or several properties |
| Website | Package pages, enquiry form, destination guides | Online part payment, departure calendar, reviews | Multi-language pages, many destinations, agent login |
| Back office | Lead list and quote templates | Cost sheet, supplier rates, payment schedules, reports | Supplier payables, B2B portal, margin by trip and agent |
| Traveller app | Not yet; send itinerary as a PDF | Itinerary, vouchers and payment receipts | Live trip updates, tour manager chat, feedback |
| Typical cost | Rs 1-4 lakh | Rs 4-12 lakh | Rs 12-40 lakh or more |
All figures are typical ranges, GST extra, and depend on scope. Most clients start with a custom website and add the booking back office as enquiries grow.
Say you run a tour operator in Thane that sells domestic family packages and a few group departures each season. The figures below are only an illustration.
A couple with two children sees your Kerala post and fills the enquiry form: 6 nights, December, two adults and two children, mid-range hotels. The lead lands in your pipeline and is assigned to a salesperson. She opens the cost sheet, picks a Kochi-Munnar-Thekkady-Alleppey route, chooses a 3-star hotel in each place and a houseboat night, adds a sedan for the whole trip, and the sheet totals the supplier cost. Your standard markup is applied, GST is shown as per your accountant's setting, and a quote with photos, hotel names, inclusions, exclusions and cancellation terms goes to the family on WhatsApp within the hour.
They ask for a better hotel in Munnar. She swaps it, the price updates, and version two goes out. They accept and pay an advance through a payment link, say 30% of the package. The booking moves to confirmed, and your operations person sends hotel requests and records each confirmation number. The system schedules the balance for 21 days before departure and sends reminders, with a fresh payment link, until it is paid.
Two days before the trip, the traveller app shows the full itinerary, every voucher and the driver's name and number. During the trip the family can call the duty number from the app. After they return, a feedback request and a review link go out, and your report shows the margin earned on that trip after paying hotels, the houseboat and the cab.
We follow one real booking from enquiry to post-trip feedback, list every supplier type you use, and write down your payment and cancellation rules.
The cost sheet and quote are where your team spends its day, so we design them first, then the website and traveller app. You approve clickable screens.
One backend serves the website, the admin, the traveller app and the agent portal, so a booking changed in one place is correct everywhere.
We import your packages, hotels, transport rates and seasonal prices, and test real past bookings to check the totals match your sheets.
Apps are published under your own Google Play and Apple developer accounts, with payment gateway, WhatsApp templates and email set up.
Destination and package pages are built for search, and we can run Google Ads around peak booking seasons for summer, Diwali and winter holidays.
A travel agency website with package pages, destination guides and an enquiry form usually costs Rs 1-4 lakh. Adding the back office (lead pipeline, cost sheet, quotes, payment schedules and a traveller app) makes it a mid-complexity build, typically Rs 4-12 lakh. A full platform with a B2B agent portal, supplier APIs, live inventory for many hotels or a consumer marketplace usually sits at Rs 12-40 lakh or more. A single hotel or homestay booking engine with a website is at the lower end. All figures are typical ranges, GST extra, and depend on scope.
The biggest cost drivers are supplier connections and pricing rules. Seasonal hotel rates, child-age pricing, extra-bed charges and group discounts each add logic. Live flight booking is far more work than showing flights as part of a package quote. A typical mid-size build takes three to five months. Plan for yearly upkeep of 15-25% of the build cost. For more on how budgets split, read our guide on app development cost in India.
Do not build a booking app before your packages, rates and cancellation policy are written down clearly. Software cannot fix pricing that only lives in the owner's head. Do not hide prices completely either. Showing a "starting from" price per person with clear inclusions builds trust and brings better enquiries. Our article on what Airbnb teaches about trust covers photos, reviews and clear policies, which matter just as much for a tour operator.
If you are a small agency closing a few bookings a month, a strong website, a fast WhatsApp reply habit and good Google reviews will help more than an app. Build the traveller app when you handle enough trips that vouchers and payment chasing are taking real staff time. And never collect passport copies on personal phones; keep them in one secure system with limited access, because that data is covered by the DPDP Act 2023.
Send us one recent quote and we will show how the same booking would run through your own system.
Yes, for fixed packages and group departures with set dates and prices. For custom trips, most agencies prefer an enquiry first and an online payment after the quote is accepted. We can build both.
Yes. Each booking gets a schedule, for example an advance at booking and the balance before departure. Payment links and reminders go out on WhatsApp and email.
Yes, through a B2B portal. Agents log in, see your net rates and departures, hold or book seats, and you see their bookings and commission in one report.
The traveller app saves the itinerary, vouchers and contacts on the phone, so they open even in hill areas with weak signal.
If your supplier, consolidator or bed bank provides an API and gives you access, yes. Many agencies start by pricing flights and hotels manually inside the quote, which is far cheaper.
No. A fast website with photos, a booking engine with your room calendar, and a payment gateway is usually enough. If you also list on OTAs, a channel manager keeps availability in sync.
The system prints the tax lines your CA tells us to use for each type of sale. Tax rules change, so these settings stay editable by your accounts team.
Documents are stored encrypted on your server, only named staff can open them, and every access is logged, in line with the DPDP Act 2023.
Yes. We build destination pages for search, set up review collection and can run Google Ads and social campaigns for peak seasons.
From the package website to the itinerary in your traveller's phone, we build it around how your agency sells.
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