Pick what happened
Theft, fight, fire, medical, property damage, suspicious activity or other.
Society safety app
Society safety app with an SOS button that reaches the gate in seconds
Any resident or guard can send an SOS with their live location to the guards and the committee. Incidents are reported with photos, video and voice notes, then tracked to closure. Part of SocietyConnect, free for 90 days.
- SOS with live location
- Alerts guards and committee
- Photo, video, voice note
- Incident timeline
Mrs Joshi in C-702 lives alone. If she falls at 11 pm, the guard at the gate should know before her son in Bengaluru does.
In an emergency, people in a society call whoever they remember: a neighbour, the secretary, a relative in another city. The guard at the gate, who is two minutes away, is often the last to hear. Nobody knows which flat, and nobody writes down what happened afterwards.
SocietyConnect sends an SOS straight to the people who can reach the flat fastest: every guard on the gate app and every committee member. The alert carries the person’s name and live location, and it stays on their screens until someone marks it resolved. Smaller problems, a fight in the parking lot or a loose sheet on the shed, go in as incident reports with evidence and a timeline.
From press to response
What happens after someone taps SOS
The same steps work for a resident in a flat and a guard at the gate.
- 1
Tap SOS and confirm
Residents find Emergency SOS in the More menu. Guards have a red SOS button on the gate screen. A confirm box stops pocket taps.
- 2
Location goes with it
If the phone allows location, the alert carries the live position. It still goes out if location is off.
- 3
Guards and committee are pushed
Every guard and committee member of the society gets a push notification at once.
- 4
A red banner stays on screen
The alert sits at the top of the guard’s gate screen and the committee’s home screen with the person’s name, whether they are a resident or a guard, and a map link.
- 5
Someone marks it resolved
A guard or committee member taps Resolve. The SOS log on the web dashboard keeps who resolved it and when.
At the gate
The guard’s SOS button sits above everything else
On the guard’s gate screen, SOS is the first thing at the top right, ahead of the blacklist card and the visitor counts. A guard who sees a fight or a fire at the gate can raise the alarm without leaving his post, and the same banner appears on the committee’s phones.
- Live location on the alert, with a map link
- Active alerts shown first until resolved
- SOS history on the Safety page of the web dashboard
Incident reports
Report it once, with the evidence attached
For things that need follow-up more than a siren. Residents and guards both report from the app.
Set the severity
Low, medium or high. High-severity reports sort to the top of the list and are flagged in the committee’s notification.
Photo and video
Attach photos and videos as evidence straight from the phone.
Voice note
Record a voice note when typing is slow, or when the guard would rather explain in Hindi or Marathi.
Where it happened
The report can carry the phone’s location, opened on a map from the incident page.
Committee notified
Committee members get a push notification and an in-app alert for each new report.
Tracked to closure
Every incident keeps its own timeline
The incidents list shows each report with its category, who raised it, when, and its status. Open reports and high severity come first. A committee member opens a report, assigns it to someone on the committee, adds notes on what was done and moves it from open to reviewed to closed.
Each change goes into the incident’s timeline with the person’s name and time. The resident who reported it gets a push notification when the status changes, so nobody has to chase the office.
Who gets what
Which alert reaches whom
| Alert | Raised by | Goes to | Stays on record |
|---|---|---|---|
| SOS | Any resident or guard | All guards and committee members, by push | SOS log with location, status and who resolved it |
| Incident report | Residents and guards | Committee members, by push and in-app alert | Incident page with evidence, assignee and timeline |
| Incident status change | Committee | The resident who reported it | A timeline entry with the note and new status |
| Delivery or cab still inside | The gate app, after 15 minutes | Guards, by push | Visitor entry in the gate log |
| Blacklisted visitor | The gate app, while the guard types | The guard on duty | The blacklist kept by the committee |
Who does what
Residents raise it, guards respond, the committee closes it
Resident
- Sends SOS from the More menu
- Reports incidents with photo, video and voice
- Sees the status of their own reports
- Dials important contacts saved by the committee
Guard
- Sees the SOS banner on the gate screen
- Opens the location on a map and goes
- Raises SOS and incidents from the gate
- Gets overstay alerts for deliveries and cabs
Committee
- Gets every SOS and incident on the phone
- Assigns incidents and adds notes
- Resolves alerts and closes reports
- Reviews the Safety page on the web dashboard
Safety records the society keeps
Details that help in a real emergency
- Senior citizens in each flat with age, blood group, medical note, emergency contact and whether they live alone
- Children in each flat recorded by the family, kept away from the gate app
- Important contacts list for the society and the neighbourhood, one tap to dial
- Blacklist of banned names and phone numbers, maintained by the committee
- Gate entries that cannot be edited or deleted after they are saved
- Patrol rounds with QR checkpoints, explained on the security guard app page
Straight answers
What it does not do yet
An SOS app should be honest about what it cannot do.
- The SOS has no alert type picker yet (medical, fire, intruder). The alert shows who raised it and where, and the rest happens on the phone.
- SOS goes to guards and the committee only. It does not alert family members or outside contacts yet.
- Residents cannot call the on-duty guard from inside the app yet, and there is no automatic phone call.
- Kids exit permission with a time window is not built yet.
- SOS and incident reports need mobile data. The guard app has no offline mode.
- The apps are not on the Play Store or App Store yet. We share the Android apps during setup, and iPhone users use the web portal.
Put an SOS button in every flat this month
We switch on SOS and incident reports, load your important contacts and show your guards what to do when the banner turns red, free for 90 days.
FAQ
Safety and SOS: common questions
How does the SOS button in SocietyConnect work?
A resident taps Emergency SOS in the More menu, or a guard taps SOS on the gate screen, and confirms. The alert goes by push to every guard and committee member with the person’s name and live location. It stays as a red banner on their screens until someone marks it resolved.
Does the SOS alert my family?
Not yet. SOS goes to the society’s guards and committee, who are closest to your flat. Alerts to family members or outside contacts are not built yet.
What if location is switched off on my phone?
The SOS still goes out with your name. The map link only appears when the phone shares its location.
What can I attach to an incident report?
Photos, videos and a voice note, along with a category, a severity and a description. The report can also carry your location.
Who can see an incident I report?
You see your own reports and their status. Guards and the committee see all reports. The committee assigns, adds notes and closes them, and you get a notification when the status changes.
Can the committee see past SOS alerts?
Yes. The Safety page on the web dashboard has an SOS tab with each alert, its location, its status and who resolved it, next to the incidents and patrol tabs.
Is the SocietyConnect safety module free?
It is free for 90 days with every module on. After that we give a written quote based on your flats and the modules you keep.
More in SocietyConnect
Other parts of SocietyConnect
Security guard appShift handover by code, QR patrol rounds, blacklist warnings and a gate log on the guard’s phone.Visitor managementGuard logs the visitor, the flat taps Allow or Deny, the register stays locked.Complaints and helpdeskResidents raise issues with photos, the committee updates status, and residents rate or reopen the fix.Notices and communicationNotices with push and acknowledgement, a documents library, important contacts and a community feed.SocietyConnect overviewEvery module, the 90-day free trial and how setup works.
Free for 90 days
Connect your society now Connect your society now
Every module on for 90 days, safety and sos included. Our team loads your flats and dues, trains your guards, and nothing is charged automatically.
SocietyConnect
Connect your society now
Free for 90 days with every module on. Our team loads your flats and dues and trains your guards.
- No card needed
- Nothing charged automatically
- We call within one business day
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