Collect at the office
Record cash, cheque, bank transfer or UPI against a flat. The amount clears the oldest dues first and prints a receipt.
Pay society maintenance online
Society maintenance payment app where every UPI payment lands on the right flat
Members tap Pay via UPI on their bill, pay from any UPI app straight into the society’s account, and report the UTR. The committee confirms it against the bank and the bill, ledger and receipt update together. Part of SocietyConnect, free for 90 days.
- Pay from any UPI app
- Money goes to the society
- UTR and screenshot attached
- Posts to the ledger on confirm
- Members pay by
- Any UPI app. SocietyConnect opens it with the society’s UPI ID and the amount filled in.
- Money goes to
- The society’s own UPI ID and bank account. SocietyConnect never holds the money.
- The office records
- Cash, cheques, bank transfers and UPI received outside the app.
- Cost to try
- Free for 90 days with every SocietyConnect module switched on.
Tap to ledger
One maintenance payment, from the member’s tap to the society’s books
This is the path for a UPI payment made from the app. Cash and cheques skip the first four steps because the office records them directly.
- 1
Tap Pay via UPI
On the bill card, the member taps Pay via UPI. The phone offers the UPI apps installed on it.
- 2
Pay in the UPI app
GPay, PhonePe, Paytm or the bank’s own app opens with the society’s UPI ID, the amount still due and a note with the bill and flat.
- 3
Report the payment
Back in SocietyConnect, the member enters the UTR or reference and can attach a screenshot as proof.
- 4
Bill shows awaiting confirmation
The bill card says when the payment was reported. The flat’s total outstanding notes the amount awaiting confirmation.
- 5
Committee confirms
The payment appears under Payments to confirm on the Bills page and on the dashboard. A committee member checks the bank and taps Confirm or Reject.
- 6
Ledger, receipt and push
On confirm, the amount is applied to the bill, anything extra is kept as the flat’s advance, the receipt posts to the books and the member gets a Payment confirmed notification.
By the 10th of every month, the treasurer’s WhatsApp is full of UPI screenshots, and half of them do not say which flat paid.
Giving members the society’s UPI ID does make paying easy. The trouble starts afterwards. Money arrives in the bank with a name that belongs to someone’s son or a business account, the screenshot comes on a different day, and the treasurer spends evenings matching credits on the bank statement to flats on a printed list.
SocietyConnect keeps the convenience of UPI and adds the missing link to the bill. The payment starts from a specific bill, so the amount and the flat are already known. The member’s UTR comes in with it. The committee only has to check that the money arrived, and one tap updates the bill, the flat’s ledger and the society’s books. Our guide on how to collect society maintenance online covers the wider choices.
For residents
Everything a member needs to pay, on one screen
The Payments tab shows the flat’s total outstanding, then each bill with its month and due date. A bill the member has already reported carries an Awaiting confirmation line, so there is no second payment by mistake.
- Pay via UPI opens the member’s UPI app with the amount filled in
- Show QR for paying from another phone, such as a family member’s
- Paid another way? Report payment for NEFT, cheque or a UPI transfer made outside the app
- Pay at the office shown when the society has not set up a UPI ID
Other ways money comes in
Not every member pays from the app, and the books still need every rupee
Bulk collection from a sheet
Paste or upload one row per payment with flat, amount, method, reference and date. Check the preview, then record them all. Flat labels like A-101, A101 or a 101 all match.
Unidentified collections
Park a bank credit you cannot place yet. SocietyConnect suggests flats whose dues match the amount and member reports with the same reference.
Part payments and advances
A member can pay part of a bill. Extra money is kept as the flat’s advance and used on the next bill automatically.
Cheque bounce
Mark a cheque as bounced and the receipt is reversed in the books, with the bounce charge raised on that flat.
Several bank accounts
Choose which of the society’s bank accounts a payment went into, so bank reconciliation matches per account.
For the committee
Payments to confirm sit at the top of the Bills page
Every reported UPI payment shows the member, the flat, the bill, the UTR, any proof attached and the amount. The committee member opens the bank statement, finds the credit and taps Confirm. If the money is not there, Reject sends the member a notice to check and report again.
Below the box, the page shows how much has been collected and how much is still outstanding, with Collect payment and Quick charge buttons for the office.
Compared
How each kind of payment reaches the society’s books
| How the member pays | Who records it | When it posts to the books |
|---|---|---|
| UPI from the app | Member reports the UTR, committee confirms | When the committee confirms |
| UPI by scanning the QR | Member reports the UTR, committee confirms | When the committee confirms |
| Cash at the office | Office records it with Collect payment | Straight away, with a receipt |
| Cheque | Office records it with the cheque details | Straight away; reversed if it bounces |
| NEFT or IMPS | Member reports it, or the office records it singly or in bulk | When confirmed or recorded |
| A credit nobody can place | Office parks it under unidentified collections | When it is matched to a flat |
Who does what
Three people, one payment, no screenshots in a group chat
Resident
- Pays by UPI from the bill or by QR
- Reports a payment with the UTR and a screenshot
- Withdraws a report made by mistake
- Gets a notification when the committee confirms or rejects
Committee
- Confirms or rejects reported payments against the bank
- Sees the reported payments waiting on the dashboard
- Records cash and cheques at the office
Accountant
- Records bulk collections from a sheet
- Matches unidentified bank credits to flats
- Marks bounced cheques and prints receipts
Safeguards
Small rules that stop the usual payment mix-ups
- A reported payment can be confirmed or rejected once; two committee members cannot both act on it
- If a bill is cancelled after the member reported paying, the system stops the confirm and asks the committee to reject it or keep the money as an advance
- A member cannot report a second payment on a bill that already has one waiting
- If no UPI app opened, the member is not asked to report a payment that never happened
- One receipt per payment; issuing it again opens the same receipt
- Money clears the oldest dues first, and anything extra becomes an advance
- The same flat, amount and reference twice in one bulk file is flagged as a likely copy-paste slip
- Every confirm and reject is written to the audit trail
Straight answers
What it does not do yet
Know these before you announce online payments to members.
- Card and net banking checkout is not switched on in the app yet. The payment gateway connection is built on the server, and today members pay by UPI.
- UPI payments need a committee member to confirm them against the bank. There is no automatic matching with the bank feed yet.
- Receipts are printed or shared from the web dashboard. Members cannot download a receipt inside the app yet.
- There is no autopay or e-NACH mandate for monthly maintenance.
- There are no scheduled due-date reminders; the committee sends reminders from the dues and defaulters screens.
- The apps are not on the Play Store or App Store yet. We share the Android app with your society during setup, and iPhone users use the web portal.
Let members pay this month’s bill from their phone
We add your society’s UPI ID, load your flats and dues, and show the committee how to confirm payments, free for 90 days.
FAQ
Online maintenance payments: common questions
How do residents pay society maintenance online with SocietyConnect?
They open the Payments tab, tap Pay via UPI on the bill and pay from any UPI app. The society’s UPI ID and the amount are filled in. They then report the UTR, and the committee confirms it once the money shows in the bank.
Does the money go through Infoways?
No. The UPI payment goes from the member’s app straight to the society’s own UPI ID and bank account. SocietyConnect records the bill, the report and the confirmation.
Is there a charge on UPI payments?
SocietyConnect adds no charge to a UPI payment made to the society’s UPI ID. Your bank’s own terms for the society’s account still apply, so check them with your bank.
Can members pay by credit card or net banking?
Not in the app yet. The payment gateway connection is built on the server but not switched on in the app. Today members pay by UPI, and the office records cash, cheques and bank transfers.
What if a member pays without using the app?
They can tap Paid another way? Report payment on the bill and enter the reference. The office can also record it directly, or upload many payments at once from a spreadsheet.
What happens if a member pays more than the bill?
The extra is kept as the flat’s advance and applied to the next bill automatically, so the member only sees what is still due.
Is the payment app free?
Every SocietyConnect module is free for 90 days, with no card needed and nothing charged automatically. After that we give a written quote based on your flats and modules.
More in SocietyConnect
Other parts of SocietyConnect
Maintenance billingSet charge heads once, raise every flat’s bill in one run, and post it to the books.Dues and defaultersWho owes what and for how long, with reminders, demand letters and the Section 101 ladder on record.Society accountingDouble-entry books that fill themselves from bills, receipts and expenses, with Tally XML export.SocietyConnect overviewEvery module, the 90-day free trial and how setup works.
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Every module on for 90 days, online maintenance payments included. Our team loads your flats and dues, trains your guards, and nothing is charged automatically.
SocietyConnect
Connect your society now
Free for 90 days with every module on. Our team loads your flats and dues and trains your guards.
- No card needed
- Nothing charged automatically
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