An Indian wedding is rarely one event. A typical Maharashtrian, Gujarati or Punjabi family in Mumbai books a haldi, mehendi, sangeet, the wedding and a reception, often across two venues and three days, with 150 guests at one function and 800 at another. Behind it sit a planner or the venue’s banquet team, a caterer, a decorator, a photographer and videographer, a DJ, a makeup artist, a pandit and transport. Each business keeps its own notes, and most of the coordination happens in WhatsApp groups that grow to forty people.
Enquiries arrive on Instagram, WhatsApp, WedMeGood or WeddingWire-style listings, Google and referrals, usually with three questions: is the date free, what will it cost, and can we see similar work. A business that answers in an hour with the right portfolio and a clear package wins more than one that replies the next evening. Yet most owners cannot say how many enquiries came last month, how many were for dates already booked, or why the rest went elsewhere.
The money side is just as loose. Quotes are typed in Word or sent as images, revised five times, and nobody is sure which version the family accepted. Advances are taken in instalments by UPI, cheque and cash, and the reconciliation happens after the season. Vendors are paid late because the planner is waiting for the family. A change in guest count two days before the event reaches the caterer but not the decorator. Late cancellations and date changes turn into arguments because the policy was never written down clearly.
Infoways, a web, app and software company in Mahape, Navi Mumbai, builds portfolio websites, enquiry capture, package and quotation tools, event checklists, vendor coordination, client portals and instalment payment tracking for event businesses. Below: how each module works, the rules and terms around venues, music, sound, liquor and drones that come up at real events, how it compares with marketplaces and ready-made planner tools, and what to ask before you build or buy.