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Social Media Marketing in Mumbai

Social Media Marketing Agency in Mumbai

Build a brand people follow and buy from. We handle content, community and campaigns on Instagram, Facebook and LinkedIn — with a strategy tied to real business goals.

InstagramFacebookLinkedInContent & ReelsCommunity

Social media marketing means planning and posting content on Instagram, Facebook and LinkedIn, replying to the people who respond, and running paid Facebook and Instagram ads (Meta ads) so the right people see you. Infoways, based in Mahape, Navi Mumbai, handles all three parts for businesses in Navi Mumbai, Mumbai, Thane and across India, and ties the results back to enquiries rather than likes.

It suits businesses whose buyers spend time scrolling: a café in Kharghar, a salon in Vashi, a boutique in Thane, a new housing project, a coaching class before admissions, or a B2B firm that wants to be known on LinkedIn. One honest point up front: organic posts on their own now reach only a small share of your followers. Steady new enquiries from social usually need paid ads behind your best content and quick follow-up on WhatsApp.

Social Media Marketing Agency in Mumbai — Infoways, Navi Mumbai
Work With Infoways

Social Media Marketing Agency, done properly.

A Navi Mumbai team, one clear plan, and work you fully own.

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Social Media Marketing Agency by Infoways, Navi Mumbai
What We Do

Social That Builds Your Brand

Consistent, on-brand content and smart campaigns that grow an audience that actually converts.

Content & Creatives

On-brand posts, reels and graphics planned around a clear content strategy.

Community Management

Engagement, replies and community-building that turn followers into customers.

Growth Strategy

A strategy tied to real goals — reach, leads or sales — not just follower counts.

Paid Social

Boosted and targeted campaigns to amplify your best content and reach new audiences.

LinkedIn for B2B

Thought leadership and lead generation for B2B brands on LinkedIn.

Reporting

Clear reports on growth, engagement and the leads social actually drives.

Ready to get started with Social Media Marketing?

Get a free social media review — we’ll show you what’s working and where the opportunities are.

Get a Free Social Review
Choosing Platforms

Which Social Platform Does What

You do not need to be everywhere. Pick the one or two places your buyers actually use.

Platform1What works there2Good fit for
InstagramReels, carousels and stories; visual proof of your workFood, fashion, salons, interiors, real estate, events
FacebookLocal community reach, events, reviews, older audiencesClinics, schools, local shops, services in a set area
LinkedInFounder and company posts, case notes, hiring newsManufacturers, IT firms, consultants, B2B suppliers
Meta ads (Facebook + Instagram)Paid reach by area, age and interest, with lead forms or WhatsApp buttonsAnyone who needs new enquiries, not just more followers
WhatsApp BusinessOne-to-one follow-up, catalogue, quick repliesEvery business that takes enquiries from social
1What works there
Instagram
Reels, carousels and stories; visual proof of your work
Facebook
Local community reach, events, reviews, older audiences
LinkedIn
Founder and company posts, case notes, hiring news
Meta ads (Facebook + Instagram)
Paid reach by area, age and interest, with lead forms or WhatsApp buttons
WhatsApp Business
One-to-one follow-up, catalogue, quick replies
2Good fit for
Instagram
Food, fashion, salons, interiors, real estate, events
Facebook
Clinics, schools, local shops, services in a set area
LinkedIn
Manufacturers, IT firms, consultants, B2B suppliers
Meta ads (Facebook + Instagram)
Anyone who needs new enquiries, not just more followers
WhatsApp Business
Every business that takes enquiries from social

For organic growth tips, read how to grow on Instagram. If your buyers search rather than scroll, Google Ads may suit you better.

Meta Ads

Facebook and Instagram (Meta) Ads, Explained Honestly

Meta ads are different from Google Ads. On Google, people are already searching for you. On Facebook and Instagram, you are interrupting someone who is scrolling, so you choose them by location, age and interests, and the ad itself has to make them stop. Strong creative matters more here than clever targeting.

There are three common ways to collect enquiries. Instant lead forms inside Facebook or Instagram are quick to fill, which also means more casual or fake entries, so we add a qualifying question or two. Click-to-WhatsApp ads open a chat straight with your team, which suits local businesses that close on conversation. Sending people to a landing page gives better-quality leads and full tracking, at the cost of fewer form fills. Real estate projects often test all three; our guide to real estate lead generation covers that case. The ad account is set up in Meta Business Manager in your business name, with the Meta Pixel installed on your site so results are measured.

WhatsApp Follow-Up

Social Leads Go Cold Without WhatsApp Follow-Up

Most people who respond to a post or ad would rather chat than fill a long form or wait for a call. That makes WhatsApp the natural next step. We set up your WhatsApp Business profile with quick replies, labels to sort new and old leads, and a catalogue where it makes sense, and add WhatsApp buttons to ads and your website. A lead answered within minutes is far more likely to turn into a visit or a sale than one answered the next day. Our WhatsApp marketing guide explains broadcasts and opt-in rules in more detail.

How We Work

How We Run Your Social Media

A plan first, then content, then paid reach.

  1. 1
    Step 1

    Profile and audience review

    We check your pages, bios, highlights and past posts, and agree who you want to reach and what counts as a result.

  2. 2
    Step 2

    Monthly content plan

    A calendar built on a few content themes: your work, your customers, your team, offers and answers to common questions.

  3. 3
    Step 3

    Create and publish

    Posts, carousels, stories and short reels written and designed for each platform, sent for your approval before they go out.

  4. 4
    Step 4

    Paid reach

    Meta ads behind the posts that already perform, plus lead or WhatsApp campaigns aimed at your service area.

  5. 5
    Step 5

    Reply and report

    Comments and messages handled or passed to your team, and a monthly report on reach, enquiries and cost per lead.

Included

What Our Social Media Service Includes

  • Profile clean-up on Instagram, Facebook and LinkedIn
  • Monthly content calendar for your approval
  • Post, carousel and reel design with captions and hashtags
  • Meta Business Manager and ad account in your name
  • Meta Pixel on your website for tracking
  • Lead form, click-to-WhatsApp or landing page campaigns
  • WhatsApp Business setup with quick replies and labels
  • Monthly report on reach, enquiries and cost per lead
Cost

What Affects the Cost of Social Media Marketing

The management fee depends on how many platforms you want, how many posts and reels go out each month, whether content is mostly designed graphics or edited video, and how much daily reply work is needed. The Meta ad budget is separate and is paid directly to Meta from your own account. We suggest a starting plan after looking at your pages and goals. See digital marketing cost in India for how agencies usually price this, or the digital marketing overview for how social fits with other channels.

Mistakes to Avoid

Social Media Mistakes That Waste Money

  • Posting every day with no plan, then stopping after a month
  • Buying followers, which hurts reach and trust
  • Using the Boost button instead of Ads Manager, which limits targeting and objectives
  • Leaving comments and DMs unanswered for days
  • Posting the same thing on every platform without changes
  • Judging Meta ads by likes instead of enquiries and cost per lead
  • Relying on social alone when your buyers search on Google first
Related Services

Services That Work With Social Media

Social does more when the rest of your marketing backs it up.

FAQ

Social Media Marketing — Common Questions

Still have a question?

Ask us on WhatsApp. A real person from our Navi Mumbai team replies.

Ask on WhatsApp
Which platforms should my business be on?

It depends on your audience — Instagram and Facebook for most consumer brands, LinkedIn for B2B. We focus where your customers actually are.

Do you create the content?

Yes — we plan, create and publish on-brand posts, reels and graphics.

Can social actually drive sales?

Yes — with the right strategy and paid amplification, social builds brand and generates real leads and sales, not just likes.

Is there a lock-in?

No — we work month to month.

Do you run Facebook and Instagram ads too?

Yes. We plan, design and manage Meta ads for both platforms from one ad account in your name, with lead form, WhatsApp or landing page campaigns depending on how you prefer to take enquiries.

Is boosting a post the same as running ads?

Not quite. Boost is a shortcut with limited options. Ads Manager lets you choose the goal, audience, placements and lead method properly, which usually gives a lower cost per enquiry.

Are leads from Instagram lead forms good quality?

They can be mixed, because the form is so easy to submit. Adding a qualifying question, calling or messaging leads quickly, or sending people to a landing page all improve quality.

How often should we post?

Consistency matters more than volume. A few good posts and reels every week, kept up month after month, does more than daily posting that stops after a few weeks.

Grow Your Brand on Social

Get a free social media review — we’ll show you what’s working and where the opportunities are.

Get a Free Social Review
Free Consultation

Tell Us About Your Project

Tell us what you want to achieve with your website, software, SEO or AI automation. We reply within one business day, usually the same day, with specific advice, at no cost and with no commitment.

  • We review your current website, software and rankings
  • We suggest the highest-impact place to start
  • You get a clear picture of scope and timelines
  • No sales pressure, just honest advice.
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Prefer to talk first? We reply within one business day, usually the same day. +91 79770 75981 amol@infoways.in