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NGO, Trust & Temple Websites

NGO, Trust and Temple Websites, Donation and Seva Apps

A website in English, Hindi and Marathi that tells your story, UPI donations that arrive with the donor’s name and cause, receipts and certificates that go out on their own, seva and pooja booking with video proof, volunteer rosters and live darshan. We build websites for NGOs, trusts and temples free of charge; you pay only third-party costs such as domain and hosting.

Free website for NGOs and templesUPI donations by causeReceipts and 80G dataSeva booking with video proofVolunteers and festivalsLive darshan

Reply within one business day · Navi Mumbai team · Website, app and admin under one roof

Website · App · Trust Office Panel

What we build for NGOs, trusts and temples

Your story, your donors, your sevas and your volunteers kept in one place, so giving is easy and every donation can be accounted for to trustees, auditors and donors.

Website (free for NGOs, trusts and temples)

A fast website in the languages your supporters read, explaining who you are, what you do and how to help. Under our free website programme, we do not charge for building it.

  • About, trustees, activities and impact pages
  • English, Hindi and Marathi with a language switch
  • Donate page with UPI, cards and net banking
  • Timings, festivals, events and directions
  • Registration details and reports shown openly

Donation and Seva Platform

For trusts and temples with regular sevas, campaigns or many donors: bookings, proof, certificates and donor records in one system.

  • Seva and pooja booking with date, names and gotra for the sankalp
  • Photo or video proof sent to the donor after the seva
  • Certificate or acknowledgement on WhatsApp and email
  • Birthday, anniversary and shraddha sevas booked year after year
  • Live darshan and festival streaming

Trust Office Panel

The office side, for trustees, the accountant, the temple manager and volunteer leads.

  • Donor records with PAN where your CA needs it
  • Receipts, certificates and donation registers by cause
  • Data for the yearly statement of donations
  • Volunteer sign-up, shifts and attendance
  • Cause-wise and project-wise reports for trustees, CSR partners and auditors

How temples, goshalas and NGOs really collect and account for giving today

Supporters of a temple, goshala or NGO now find you on a phone. A devotee in Thane checks aarti timings before driving over. A family in Pune wants to sponsor annadaan on their father’s death anniversary and needs the date confirmed. A software engineer in Bengaluru wants to pay for a month of fodder for the goshala cows. A company’s CSR team wants to see your registrations and last year’s project report before it considers a grant. If there is no clear website, they go somewhere else, or they send money to a trustee’s personal number and never get a proper receipt.

Inside the organisation, money arrives five different ways. Cash in the hundi and at the counter, cheques, UPI to a printed QR code, bank transfers and the occasional gateway link. The UPI and bank entries carry no name or purpose, so the accountant guesses what each one was for. Receipts are written by hand in a book, often days later, and donors ask for them again in March when they file tax returns. Sevas are booked by phone in a register, and the pujari works from a handwritten list on the morning of the festival.

Then come the filings. A trust registered for income tax exemption and for giving donors a tax deduction has to report donations each year with donor details, and donors get certificates generated from that statement. In Maharashtra, public trusts file accounts and change reports with the Charity Commissioner. Foreign contributions need their own registration and bank account. Income tax law itself changed on 1 April 2026, when the new Income-tax Act 2025 replaced the old one and renumbered the sections everyone knows as 12A and 80G. If donor details are missing or wrong, the year-end statement turns into weeks of phone calls.

Infoways, a web, app and software company in Mahape, Navi Mumbai, runs a free website programme for NGOs, trusts and temples: we build the website without charging for our work, and you pay only third-party costs such as the domain, hosting and any paid services you choose. We have built a goshala trust website in English, Hindi and Marathi, and a seva platform where donors pay for a seva and receive video proof and a certificate. Below: what each part does, the rules your CA will ask about, and how it compares with ready-made temple and donation software.

NGO, Trust and Temple Websites, Donation and Seva Apps by Infoways, Navi Mumbai
Module by Module

What a temple or NGO platform does, part by part

Eight parts, who uses each one, and the everyday cases that decide whether it saves the office time.

Website in your supporters’ languages

Built free under our programme. Pages for your history, deity or mission, trustees, activities, timings, festivals, impact and contact, in English, Hindi and Marathi with a switch at the top. Registration details, the latest annual report and audited accounts can sit on a transparency page, which donors and CSR teams look for. The office updates timings, events and photos itself after a short training. It is built light and fast, because many devotees use older phones on mobile data, and it is set up for local search so people find you when they search for a temple or goshala near them.

Solved in your app

Donations by cause, with UPI that carries a name

Donors choose a cause before paying: general donation, annadaan, gau seva, building fund, education, medical camp, festival. They pay by UPI, card or net banking through a payment gateway opened in the organisation’s own name, linked to its own bank account, so the money never sits with us. Every payment arrives with the donor’s name, phone, cause and, where your CA asks for it, PAN and address. Monthly giving can be set up where the gateway supports recurring payments. Counter donations, cash and cheques are entered by the office in the same register, so trustees see one complete picture.

Solved in your app

Receipts, certificates and the yearly donation statement

A numbered receipt goes to the donor on WhatsApp and email as soon as the payment clears, in the format your CA approves. Receipts for tax-deductible donations carry the registration details your CA specifies. Because every donation already has the donor’s identity and mode of payment, the office can export the year’s list in the layout your CA uses to file the statement of donations, and then send donors the certificates generated from it. The system flags gaps early: donations with no PAN, a name that does not match, or cash entries your CA has told you to treat differently.

Solved in your app

Seva and pooja booking with sankalp details

Devotees pick a seva, a date and a slot, and enter the names, gotra, nakshatra or occasion the pujari will read in the sankalp. Daily limits stop a seva being overbooked on a festival day. The temple office gets a printable list for each morning by seva and time, so the pujari is not reading from a phone. Repeat sevas, such as a yearly abhishek on a birthday or a shraddha annadaan, can be booked once and reminded every year. Bookings for the temple hall, guest rooms or a wedding mandap can be added with their own rules.

Solved in your app

Video proof and certificates for remote donors

This is the part we have built for a seva platform. After the seva is done, a volunteer records a short clip or photo on the office phone, picks the booking from the day’s list and uploads it. The donor receives it on WhatsApp with a certificate carrying their name, the seva and the date. Large sevas shared by many donors can use one video with each donor’s name in the certificate. The office sees which sevas still have no proof sent. For donors in other cities and abroad, seeing the seva happen is what brings them back next year.

Solved in your app

Volunteers, shifts and festival planning

Volunteers sign up on the website with their skills and the days they can help: queue control, parking, prasad, kitchen, medical desk, teaching, field visits. Volunteer leads build shift rosters for each festival or camp and send reminders the evening before, with time and place. Attendance is marked on arrival, so the trust knows who actually turns up. Certificates for student volunteers can be generated from the hours logged. For NGOs, the same module tracks field volunteers on projects such as tree planting or health camps.

Solved in your app

Live darshan, aarti streaming and media

Elderly devotees, families who moved abroad and people who cannot travel want to join the morning aarti or a festival. The website carries a live darshan section that plays a stream from YouTube Live or a similar service, with a schedule of what is streamed when. Past festival videos, bhajans and discourses sit in a media library. The streaming service holds the video and its terms apply, so we set it up in the trust’s own account. A donate button sits beside the stream for those who want to offer something while they watch.

Solved in your app

Trustee dashboard, projects and CSR reports

Trustees see donations by cause, seva, mode and month, seva bookings ahead, and festival collections against last year. The accountant gets exports for Tally or the format your auditor uses. NGOs that run projects for CSR partners or grant makers can track each project separately: funds received, spent and remaining, activities done, photos and beneficiary counts. Donations marked as foreign are kept apart and shown only to the people your adviser names, because foreign contributions must be held and reported separately.

Solved in your app

Is your NGO, trust or temple still without a proper website?

We build websites for NGOs, trusts and temples free of charge. You pay only third-party costs like domain and hosting. Tell us about your work and we will get started.

Rules and Terms

Registrations, receipts and filings trustees ask us about

These are the rules that most often shape how a donation platform is set up. They come from the Income-tax Act, FCRA, the Companies Act and the Maharashtra Public Trusts Act as reported up to October 2026. Trusts in other states follow their own trust laws.

Term or rule1What it means2How the software handles it
New Income-tax Act 2025From 1 April 2026, the Income-tax Act 2025 replaced the 1961 Act. Charitable and religious trusts are now treated as registered non-profit organisations under a new chapter (reported as sections 332 to 355). Existing 12A and 12AB registrations are reported to carry over, but your CA should confirm your own position.Registration numbers, sections and validity dates are stored as settings, so the wording on receipts can change when your CA updates it, without new code.
12A or 12AB registration (old names)The income tax registration that lets a trust, society or section 8 company claim exemption on its income, subject to conditions. Registrations are granted for a period and need renewal.Reminders before the validity date ends, and a document library holding the certificate and order for the CA and for CSR partners who ask for it.
80G deduction for donors (old name)Approval that lets donors claim a tax deduction for donations, now reported as section 354 of the new Act. Not every donation qualifies, and cash donations above a limit set in the law do not.Each cause can be marked as eligible or not on your CA’s advice. Mode of payment is recorded on every donation, and cash entries are flagged as your CA instructs.
Statement of donations and donor certificates (Form 10BD and 10BE)An organisation approved for donor deduction files a yearly statement of donations with donor identity details, due by 31 May after the year ends. Donors then get a certificate generated from that filing.Donor details are collected at the time of giving. The office exports the year’s data in the layout your CA uses, and sends each donor their certificate once it is generated.
FCRA for foreign contributionsContributions from a foreign source need FCRA registration or prior permission. Since the 2020 amendment, they must first arrive in a designated FCRA account at the State Bank of India’s New Delhi Main Branch, which takes only foreign contribution, and can then move to utilisation accounts.Indian donors and foreign donors go through separate flows. Unless your adviser confirms you can accept them, foreign donations are not offered at all. If you are registered, they go only to the FCRA account and are reported separately.
Maharashtra Public Trusts Act 1950 and the Charity CommissionerPublic trusts in Maharashtra are registered with the Charity Commissioner, file changes in trustees or property as change reports, keep audited accounts and file them online. Many trusts were deregistered in the past for not filing.Trustee lists with change history, a document library for registration and change report orders, and exports your auditor uses for the yearly accounts.
CSR-1 registration for CSR fundsTo receive CSR funds from companies, an implementing agency files Form CSR-1 with the Ministry of Corporate Affairs under the CSR Policy Rules 2014. Eligibility conditions include income tax registrations and, for many, a track record. The form is certified by a practising professional.Project-wise accounts, utilisation, activity photos and beneficiary counts, so a CSR report can be prepared from the same records.
Donor and beneficiary data under the DPDP Act 2023Donor names, phone numbers, addresses and PAN are personal data, and photos of beneficiaries, especially children, need extra care and consent. The organisation decides why data is collected and is responsible for it.Consent on every form, only the fields your CA needs, access by role so a volunteer cannot see PAN, export logs, and a setting for how long data is kept.
1What it means
New Income-tax Act 2025
From 1 April 2026, the Income-tax Act 2025 replaced the 1961 Act. Charitable and religious trusts are now treated as registered non-profit organisations under a new chapter (reported as sections 332 to 355). Existing 12A and 12AB registrations are reported to carry over, but your CA should confirm your own position.
12A or 12AB registration (old names)
The income tax registration that lets a trust, society or section 8 company claim exemption on its income, subject to conditions. Registrations are granted for a period and need renewal.
80G deduction for donors (old name)
Approval that lets donors claim a tax deduction for donations, now reported as section 354 of the new Act. Not every donation qualifies, and cash donations above a limit set in the law do not.
Statement of donations and donor certificates (Form 10BD and 10BE)
An organisation approved for donor deduction files a yearly statement of donations with donor identity details, due by 31 May after the year ends. Donors then get a certificate generated from that filing.
FCRA for foreign contributions
Contributions from a foreign source need FCRA registration or prior permission. Since the 2020 amendment, they must first arrive in a designated FCRA account at the State Bank of India’s New Delhi Main Branch, which takes only foreign contribution, and can then move to utilisation accounts.
Maharashtra Public Trusts Act 1950 and the Charity Commissioner
Public trusts in Maharashtra are registered with the Charity Commissioner, file changes in trustees or property as change reports, keep audited accounts and file them online. Many trusts were deregistered in the past for not filing.
CSR-1 registration for CSR funds
To receive CSR funds from companies, an implementing agency files Form CSR-1 with the Ministry of Corporate Affairs under the CSR Policy Rules 2014. Eligibility conditions include income tax registrations and, for many, a track record. The form is certified by a practising professional.
Donor and beneficiary data under the DPDP Act 2023
Donor names, phone numbers, addresses and PAN are personal data, and photos of beneficiaries, especially children, need extra care and consent. The organisation decides why data is collected and is responsible for it.
2How the software handles it
New Income-tax Act 2025
Registration numbers, sections and validity dates are stored as settings, so the wording on receipts can change when your CA updates it, without new code.
12A or 12AB registration (old names)
Reminders before the validity date ends, and a document library holding the certificate and order for the CA and for CSR partners who ask for it.
80G deduction for donors (old name)
Each cause can be marked as eligible or not on your CA’s advice. Mode of payment is recorded on every donation, and cash entries are flagged as your CA instructs.
Statement of donations and donor certificates (Form 10BD and 10BE)
Donor details are collected at the time of giving. The office exports the year’s data in the layout your CA uses, and sends each donor their certificate once it is generated.
FCRA for foreign contributions
Indian donors and foreign donors go through separate flows. Unless your adviser confirms you can accept them, foreign donations are not offered at all. If you are registered, they go only to the FCRA account and are reported separately.
Maharashtra Public Trusts Act 1950 and the Charity Commissioner
Trustee lists with change history, a document library for registration and change report orders, and exports your auditor uses for the yearly accounts.
CSR-1 registration for CSR funds
Project-wise accounts, utilisation, activity photos and beneficiary counts, so a CSR report can be prepared from the same records.
Donor and beneficiary data under the DPDP Act 2023
Consent on every form, only the fields your CA needs, access by role so a volunteer cannot see PAN, export logs, and a setting for how long data is kept.

These points come from the laws and from tax and legal publications as reported up to October 2026. Section numbers changed in April 2026, and rules for your type of organisation may differ. Ask your CA and legal adviser what applies to you before setting up receipts or accepting donations online. We build what they approve; we do not give tax or legal advice.

Temple ERP, donation apps or your own platform: an honest comparison

Ready-made options exist for most of this, and we will tell you when one is the right answer. Payment companies such as Easebuzz and Razorpay offer donation pages and temple payment set-ups. Temple software such as Shlok ERP, TempleOS, 3ioNetra and QueueBuster’s temple POS cover counter receipts, pooja bookings, donations and, in some cases, accounting, inventory and hall booking. NGOs raising money from the public often run campaigns on crowdfunding platforms such as Ketto, Milaap or GiveIndia, and international organisations use form tools like Donorbox. Features and terms change, so check each vendor’s current offering directly.

A small temple that mainly needs counter receipts and a few pooja bookings can do very well with a ready-made temple POS and our free website linking to a donate page. A new NGO testing whether online giving works for it can start with a simple gateway donation page. Before signing with any vendor, check that donations land in your organisation’s own account, that you can export every donor and receipt to Excel, that receipt wording can follow your CA’s instructions, and who else can see your donors’ data.

Your own platform makes sense when your work does not fit a template: a goshala or temple with many named sevas and remote donors who expect video proof, a trust running a temple, a school and a hospital with separate accounts, an NGO reporting to several CSR partners project by project, or a large festival with hundreds of volunteers. It also makes sense when the trustees want donor data held by the trust alone. Our guide on custom software vs off-the-shelf goes through the trade-off.

Choose Your Setup

From a printed QR code to a full seva platform: what each gives you

Many organisations move along this line over a few years. Start where your office can cope.

Factor1Printed QR and social page2Free website with donate page3Website with donation and seva platform
Best forVery small groups starting outMost NGOs, trusts and templesBusy temples, goshalas and NGOs with many donors or projects
Donor name and causeUsually lostCaptured on the gateway pageCaptured with every donation and seva
ReceiptsHandwritten, laterGateway receipt or handwrittenYour CA’s format, sent on their own
Year-end donor dataRebuilt by phonePartly availableReady to export
Seva booking and proofPhone and registerEnquiry formBooking, sankalp list, video proof and certificate
VolunteersWhatsApp groupSign-up formRosters, reminders and attendance
What we charge to buildNot applicableFree; you pay third-party costsQuoted after we understand your work
1Printed QR and social page
Best for
Very small groups starting out
Donor name and cause
Usually lost
Receipts
Handwritten, later
Year-end donor data
Rebuilt by phone
Seva booking and proof
Phone and register
Volunteers
WhatsApp group
What we charge to build
Not applicable
2Free website with donate page
Best for
Most NGOs, trusts and temples
Donor name and cause
Captured on the gateway page
Receipts
Gateway receipt or handwritten
Year-end donor data
Partly available
Seva booking and proof
Enquiry form
Volunteers
Sign-up form
What we charge to build
Free; you pay third-party costs
3Website with donation and seva platform
Best for
Busy temples, goshalas and NGOs with many donors or projects
Donor name and cause
Captured with every donation and seva
Receipts
Your CA’s format, sent on their own
Year-end donor data
Ready to export
Seva booking and proof
Booking, sankalp list, video proof and certificate
Volunteers
Rosters, reminders and attendance
What we charge to build
Quoted after we understand your work

Product names above are mentioned only to help you compare. Check features and terms with each vendor.

Numbers to Track

Numbers trustees should see every month

Simple counts from the donation and seva records. They show whether supporters are coming back, not just how much came in.

Donations with a known donor

Share of the month’s donations, by amount, where the donor’s name and contact are known. Money from an untagged QR or anonymous transfer cannot be thanked, receipted properly or asked again. This number should rise steadily after the gateway goes live.

Solved in your app

Returning donors

Donors who gave this year who also gave last year, against all of last year’s donors. Keeping a donor costs far less effort than finding a new one, and a falling number means people are not hearing from you between festivals.

Solved in your app

Receipt turnaround

Time from payment to receipt sent. Online it should be minutes. For counter and cheque donations entered by the office, it shows whether entries are made the same day or pile up until month end.

Solved in your app

Sevas with proof sent

Sevas done in the month for which the donor received the video or photo and certificate, against sevas booked. Gaps here usually mean one volunteer was away. Remote donors notice.

Solved in your app

Donor details complete for year-end

Donations eligible for donor deduction that carry the identity details your CA needs, against all such donations. Check it monthly so March is not spent chasing donors on the phone.

Solved in your app

Monthly givers

Number of donors on a monthly plan for gau seva, annadaan or a project. Regular giving makes budgeting possible and is the steadiest income an NGO or goshala can have.

Solved in your app

Volunteer turn-up rate

Volunteers who arrived against those rostered for each festival or camp. A low rate means reminders are not reaching people, or shifts are being assigned without asking.

Solved in your app

Project funds used against plan

For each CSR or grant project, money spent and activities done against the plan agreed with the funder. Funders look at this first when deciding on the next grant.

Solved in your app

Example: a Gudi Padwa to Ram Navami season at a temple trust with a goshala

Say you run a public trust near Pune with a temple, a goshala of about 200 cows and a small annadaan kitchen. The numbers here are only to show the flow. Three weeks before Gudi Padwa, the office adds festival sevas to the website in English, Hindi and Marathi: abhishek, annadaan for a day, and a month of fodder for one cow. Each has a date picker and a daily limit. A WhatsApp message goes to last year’s donors with the link.

A family in Mumbai books annadaan for Ram Navami in memory of a grandparent, enters the names and gotra for the sankalp, and pays by UPI. The donation arrives tagged to the seva, with the donor’s name and PAN as the CA has asked for this cause, and a receipt goes out at once. A donor in Bengaluru sets up monthly gau seva. Another supporter who is a foreign citizen tries to donate; the website explains that the trust does not accept foreign contributions and offers no payment option, because the trust has no FCRA registration.

On the festival morning, the pujari has a printed sankalp list by time. A volunteer records short clips of each seva, picks bookings from the day’s list and uploads them. Each donor gets their video and a certificate on WhatsApp by evening. Meanwhile, 60 volunteers who signed up on the website receive reminders with their shift and place: queue, parking, prasad, footwear counter. Attendance is marked as they arrive. Devotees who cannot come watch the evening aarti live from the home page.

After the season, trustees see collections by seva, cause and mode against last year, and the share of donations with a known donor. The accountant exports the month for Tally. In April and May, the office exports the year’s eligible donations with donor details for the CA to file the statement of donations, and donors receive their certificates. Next year, donors are reminded a few weeks before the same festival, and the family in Mumbai gets a reminder for the anniversary annadaan.

Rollout Plan

Rollout plan: free website first, then donations, sevas and volunteers

  1. 1
    Step 1

    Week 1: Apply and gather material

    Apply through our free website for NGOs and temples page. We collect your history, activities, trustee list, timings, photos, registration documents and the languages you need, and a trustee approves the text.

  2. 2
    Step 2

    Week 1: Confirm receipt and donation rules with your CA

    Your CA decides which causes are tax-deductible, what the receipt must show, which donor details to collect and how cash is treated. Your adviser confirms whether you may accept foreign contributions. We write these down and build to them.

  3. 3
    Step 3

    Weeks 2-4: Website in your languages

    The site goes up in English, Hindi and Marathi, with the transparency page, festival calendar and directions. The office volunteer learns to update timings and events.

  4. 4
    Step 4

    Weeks 3-5: Payment gateway in the organisation’s name

    The trust or NGO opens a gateway account with its own PAN, registration documents and bank account. We set up causes, test donations and refunds, and receipts in your CA’s format.

  5. 5
    Step 5

    Weeks 5-8: Sevas, proof and certificates

    Seva list, daily limits, the morning sankalp printout, the upload screen for videos and certificate design. One festival is run with the old register in parallel, and every booking is checked.

  6. 6
    Step 6

    Training for office staff and volunteers

    Hands-on sessions in Marathi, Hindi or English for the office, the pujari’s assistant and volunteer leads, with a short printed guide. Older trustees get a simple dashboard view on their phones.

  7. 7
    Step 7

    Go-live checks and support

    We check receipts, exports, role access and the donor data your CA needs before sign-off, and stay available through maintenance and support when rules, sevas or festivals change.

Before You Decide

Ten questions to ask before choosing any donation or temple software

  • Does every donation go straight to our organisation’s own bank account, through a gateway in our name?
  • Can we export every donor, donation, receipt and seva booking to Excel at any time, including after we stop using you?
  • Can receipt wording, numbering and registration details follow exactly what our CA tells us?
  • Does the system collect the donor details our CA needs for the yearly statement of donations, and flag missing ones?
  • How are foreign donations blocked or routed, and who decides that?
  • Can each seva have its own date rules, daily limit and sankalp fields?
  • How does video proof reach donors, and can we see which sevas are still pending?
  • Who can see donor PAN and phone numbers, and how is consent handled under the DPDP Act 2023?
  • Will our donors see advertising, or be contacted by anyone other than us?
  • Who helps us during a festival rush, in which language, and how fast?

Planning a seva platform before your next festival?

Send us your seva list, how donations come in today and what your CA needs at year end. We will tell you what to set up first and what can wait.

What decides the cost: free website, then sevas, donors and projects

For NGOs, trusts and temples, we build the website free of charge. You pay only third-party costs such as the domain name, hosting, a WhatsApp Business API provider if you use one, and gateway charges set by the payment company. A website with activities, timings, events, a transparency page and a donate link falls within the free programme. A donation and seva platform with bookings, proof, certificates, donor records and year-end exports is a bigger build, and so is a multi-unit platform for a trust running a temple, school and hospital with volunteers, CSR projects and streaming.

What drives the effort on the bigger builds: the number of sevas and causes and how unusual their rules are, how many languages, whether donors need logins and monthly giving, how proof is captured and sent, project-wise reporting for CSR partners, and how much old donor data from registers and Excel has to be cleaned and moved in. Talk to us about the larger platforms; we will tell you clearly what the free programme covers, what is quoted separately, and which third-party services you would pay for directly.

Timelines: a website usually takes 2-4 weeks once your text and photos are ready. A donation and seva platform takes around 6-12 weeks, and it is best launched a few weeks before a major festival, not during one. A multi-unit platform runs about 3-5 months in phases. More details are on our free website for NGOs and temples page.

Mistakes trusts make, and when to keep it simple

Do not take donations into a trustee’s personal UPI ID or a personal bank account. It looks informal to donors, mixes personal and trust money, and creates real trouble with accounts and audits. Use an account in the organisation’s name and a gateway linked to it, and replace old QR codes at the counter.

Do not promise donors a tax deduction until your CA confirms your approval is valid and the cause qualifies. Do not accept money from foreign donors, including through a gateway that takes international cards, until your adviser confirms your FCRA position. A donation that should not have been accepted is far harder to undo than to refuse.

Do not launch seva booking without a plan for proof. If donors pay for a seva and never hear back, trust drops quickly. Name the volunteer who records and uploads, and check the pending list every evening.

Do not post photos of children or patients from your programmes without consent from them or their guardians. Beneficiary dignity matters to donors as much as to the people you serve.

And if you are a small group with few donors and no office staff, take the free website with a simple donate page and stop there for now. Add sevas, video proof and volunteer tools once you see regular giving online and have someone to run them.

FAQ

NGO, trust and temple websites and donations: common questions

Still have a question?

Ask us on WhatsApp. A real person from our Navi Mumbai team replies.

Ask on WhatsApp
Is the website really free for NGOs, trusts and temples?

Yes. Infoways builds websites for NGOs, trusts and temples without charging for our work. You pay only third-party costs such as the domain name, hosting and any paid services you choose. Larger donation and seva platforms are quoted separately, and we tell you upfront what is covered.

Can donors pay by UPI and get a receipt automatically?

Yes. Donors choose a cause and pay by UPI, card or net banking through a gateway in your organisation’s name. A numbered receipt in your CA’s format goes out on WhatsApp and email as soon as the payment clears.

What happened to 12A and 80G under the new Income-tax Act?

The Income-tax Act 2025 took effect on 1 April 2026 and renumbered these provisions. Trusts are now treated as registered non-profit organisations, and existing registrations are reported to carry over. The donor deduction formerly in section 80G is reported as section 354. Your CA should confirm the exact wording for your receipts.

What is Form 10BD, and how does the software help?

It is the yearly statement of donations an approved organisation files with donor identity details, due by 31 May after the year ends, and donors then get Form 10BE certificates from it. The software collects the right details at the time of giving and exports the year’s list in the layout your CA uses.

Should we collect PAN from every donor?

Collect what your CA says you need. Donor identity details are needed for donations reported for tax deduction, but asking every small donor for PAN can put people off. The form can ask for PAN only for chosen causes, or only when the donor wants a tax certificate.

Can we accept donations from abroad or from NRIs?

Contributions from a foreign source need FCRA registration or prior permission, and must arrive in the designated FCRA account at SBI’s New Delhi Main Branch. Whether a particular donor counts as a foreign source depends on citizenship and source of funds. Ask your adviser first. Until then, the website offers no foreign payment option.

Can devotees book a pooja or seva online and get video proof?

Yes. Devotees pick the seva, date and sankalp details, and pay online. The office gets a printed list for the morning. After the seva, a volunteer uploads a short video or photo, and the donor receives it on WhatsApp with a certificate. We have built this for a seva platform.

Can the website be in Marathi and Hindi?

Yes. We build sites in English, Hindi and Marathi with a language switch, as we did for a goshala trust, and can add other languages your supporters read.

Can we stream aarti or festivals live?

Yes. A live darshan section plays a stream from YouTube Live or a similar service set up in the trust’s own account, with a schedule and a library of past festival videos.

We are a Maharashtra public trust. Can the software help with Charity Commissioner filings?

It keeps trustee records with change history, registration and change report orders, and exports accounts in the form your auditor uses. Filing itself is done on the Charity Commissioner’s portal by your auditor or office, as your adviser directs.

Can the platform help us apply for and report on CSR funds?

It keeps registrations, audited accounts and reports ready to share, and tracks each CSR project separately: funds received and spent, activities, photos and beneficiary counts. CSR-1 registration itself is filed with the Ministry of Corporate Affairs, with a practising professional’s certification.

Can volunteers sign up and get shift reminders?

Yes. Volunteers sign up with skills and availability, leads assign shifts for each festival or camp, reminders go out the evening before, and attendance is marked on arrival.

How do you handle donor and beneficiary data?

Donor names, phone numbers, addresses and PAN are personal data under the DPDP Act 2023, and photos of beneficiaries, especially children, need consent. We collect only what your CA needs, add consent on forms, limit PAN to people who need it, and log every export.

Who updates the website after it is built?

We train someone in your office or a volunteer to update timings, events, photos and news. We stay available for bigger changes and festival-season help.

Get your NGO, trust or temple online, and make giving easy

Talk to our Navi Mumbai team about your work, donors, sevas and festivals. Websites for NGOs, trusts and temples are free; you pay only third-party costs. Larger platforms get a clear plan and a quote.

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Tell Us About Your Project

Website, software, SEO, or AI automation — tell us what you’re trying to achieve and we’ll come back within one business day, usually the same day, with honest, specific advice. No cost, no commitment.

  • We review your current website, software and rankings
  • We suggest the highest-impact place to start
  • You get a clear picture of scope and timelines
  • No sales pressure. Just honest advice.
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Prefer to talk first? We reply within one business day, usually the same day. +91 79770 75981 amol@infoways.in